What safety problem needed to be solved?
This NDIS safety monitoring case study follows Sam, whose name has been changed for privacy. Sam lives alone in a Perth home and wanted greater independence without family members checking in throughout the day.
Sam has reduced balance and had previously fallen when moving between the bedroom and bathroom at night. His family had searched for “falls detection Perth” but found that many standard products did not match his mobility, privacy or support needs.
The main goals were to:
- Detect a possible fall or long period of unusual inactivity
- Give Sam a simple way to request help
- Let Sam see visitors before opening the door
- Avoid cameras in private living areas
- Send alerts to the right person at the right time
The project began with Sam’s daily routine, rather than a list of devices. This helped keep the system practical and reduced unnecessary alerts.
How was the Perth home assessed?
An occupational therapist reviewed how Sam moved through the home, where incidents were most likely and what he could operate independently. The assessment covered the bedroom, hallway, bathroom entrance, front door and outdoor access path.
Sam also identified what he did not want. He was comfortable with external CCTV at the front entrance, but did not consent to indoor cameras. Non-camera motion and fall sensors were therefore considered for internal areas.
The assessment checked:
- Wi-Fi coverage and mobile backup options
- Lighting between the bedroom and bathroom
- Power points and safe device placement
- Sam’s ability to use voice controls and a wearable alert button
- Who should receive alerts during the day and overnight
A similar assessment is explained in preparing for your smart home assessment in Perth. Device choices should reflect your functional needs, which is why OT evidence can also support an NDIS funding request.
What equipment was installed and tested?
The final setup combined several types of safety monitoring. No single device was treated as a complete answer. Each part had a specific role and a backup process.
| Stage | Work completed | |---|---| | Week 1 | Home assessment, consent discussion and Wi-Fi testing | | Week 2 | Fall sensors, alert button and smart lighting installed | | Week 3 | Front-door camera and video intercom configured | | Week 4 | Alerts tested with Sam, family and support workers |
Non-camera sensors monitored movement in agreed areas and could flag a possible fall or unexpected inactivity. Smart lighting reduced the need to move through a dark hallway, while a wearable button gave Sam direct control when he needed help.
The external camera showed the front path and doorway, not neighbouring properties or internal rooms. This part of the CCTV case study also included testing notifications, night vision and what would happen during an internet outage.
You can read more about fall detection and prevention technology and smart home sensors that help prevent accidents.
How were privacy, response and NDIS funding handled?
A monitoring system only helps when everyone understands what happens after an alert. Sam chose which family members and support workers could receive notifications, and different escalation steps were set for possible falls, door activity and equipment faults.
The team documented:
- Who receives the first alert
- How long they wait for Sam to respond
- When a second contact is notified
- When emergency services should be called
- How alerts and recordings are reviewed or deleted
For CCTV, the camera angle, recording period and user access were agreed before installation. Audio recording was disabled because private conversations can raise added consent and legal concerns under Western Australian surveillance laws. Renters and SDA residents should also check their tenancy agreement and provider policies.
NDIS funding depends on disability-related need, value and available evidence. Mainstream security products are not automatically funded, as explained in the NDIS ruling on mainstream smart home products. Quotes, an OT report and clear links to your NDIS goals can strengthen the request.
Summary and next step
This Innogreen case study shows that effective monitoring starts with your routines, risks and privacy choices. Sam’s setup combined fall detection, lighting, an alert button and carefully positioned external CCTV, supported by a written response plan.
If you are considering safety monitoring in Perth or elsewhere in Western Australia, start by listing the incidents you want to prevent and who should respond. Innogreen can assess your home, discuss privacy controls and recommend suitable CCTV and security system options.